
Now Franchising
Turn your passion for coffee into your business.
Our Story
Great coffee has been the driving passion for Gloria Jean’s Coffee since 1979.
From the first store that was opened by Gloria Jean Kvetko in Chicago, Illinois to the global network of stores across 33 countries in operation today, we have maintained our commitment to excellent quality coffee and beverages.
Australia’s first Gloria Jean’s opened in Sydney in 1996 and there is now a footprint of stores in every state across the Australia.
We believe the best days always start with a great cup of coffee, so that’s where we will start, just as we always have; by ensuring we make the best bean to cup brew in the country, fresh from our roaster to your cup.
Fast Facts
Over 55,000 chillers sold per week
on average for FY24*
Over 11,000,000 Customers
for FY24*
Over 150,000 coffees sold per week
on average for FY24*
10 Multi Site Operators
with an average of 2.10 stores**
* stated figures calculated as at 21/10/2024 on FY24 sales information.
** stated figures calculated as at 04/10/2024
Why Gloria Jean’s?
Since launching our first Australian coffee house in 1996, we have been dedicated to coffee excellence, flavour famous chillers and warm, friendly service.
Coffee and people are our passion. We are proud to play a significant part in the happiness of somebody’s day.
Knowing just how you like your coffee, before you even have to ask. And there’s always something new to taste. Familiarity and product innovation – it’s what keeps our guests coming back for more.
We’re proud to be an award-winning, Australian-owned company; we attribute much of our success to our strong network of Franchise Partners.
Nobody works alone – we provide our partners with world-class training and guided by our proven franchise operating model, our Franchise Partners receive. Along with the ongoing support they need to help their coffee houses grow from strength to strength.
So why wait? If you have the enthusiasm, a passion for retail, and wish to be a part of one of Australia’s most trusted and loved brands – enquire today!
Available Sites
DRIVE
THRU
Chermside
Banksia Grove
Brabham
Broadmeadows
Townsville
Mt Gambier (SA)
Rockhampton
NEW
CAFES
Nowra Centre Plaza
Toowoomba - Grand Central
The Pines (VIC)
Central Perth
Rundle Mall (SA)
Waymouth (SA)
Toormina Gardens
Melbourne St (SA)
Mid Valley
Plumpton (NSW)
Browns Plains
Victoria Point
Lutwyche
Forest Hill (VIC)
M-City Monash
Peninsula Plaza (Woy Woy)
ESTABLISHED
CAFES
Dee Why
Bundaberg (Hinkler)
Stanhope Village
Dandenong North DT
Macarthur Square
Mortdale
Dee Why
Bundaberg Sugarland (Stockland)
Gympie
Emerald Kiosk
Keysborough
Karingal Hub
Traralgon
Palmerston
Casuarina
Our Amazing Stores
Frequently Asked Questions
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Since launching our first Australian coffee house in 1996, we’ve worked hard to build a positive brand, synonymous with delicious coffee and warm, friendly service. Our extensive coffee and beverage range is evident whenever you walk into one of our coffee houses. We’re all about our dedication to quality products, delivered through our energetic and passionate Franchise Partner family. That’s what helps protect the strength of our brand and keeps our glorious guests coming back for more.
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No, although having business experience is always an advantage, we provide comprehensive training for all areas of your new-store arrangement.
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New Franchisees are ordinarily granted a five (5) year initial franchise term, together with an option to renew for a further five (5) years. This may vary, depending upon the term of the lease applicable to the site. You should refer to the terms outlined to you, in any conditional approval offer we submit to you.
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A new Gloria Jeans traditional store can range in price from $290,000 to $550,000 + GST. A new Gloria Jeans Drive Thru store can cost between $390,000 to $800,000 + GST. This amounts do not include the applicable Initial Franchise Fee. These costing are estimate ranges only, as the costing for each site will be influenced by site characteristics & equipment required.
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Generally speaking (and subject to the terms of your franchise agreement), these fees cover
Your right to use Gloria Jean’s intellectual property during your term
Operational training, tools and support; and
Marketing initiatives, including national advertising, public relations campaigns, mediation selection and national media placement.
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The profitability of any business depends on several factors, such as value of wages paid, cost of goods and other operating costs. We will work with you, to focus on key performance indicators to drive maximum profitability.
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It is a requirement that you have money available to be used as working capital and as a minimum we would expect you to have $30,000. This will cover costs such as accounting and legal fees, business and public liability insurance and your first day’s trading stock and packaging. You will also need to budget for accommodation and living away from home expenses while at our training academy in Queensland. For a more comprehensive list of the likely initial costs, you should refer to our disclosure document.
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This is essentially a bond you pay to the Landlord as security over the tenancy. This would be refunded to you by the Landlord at the end of your lease subject to meeting the terms and conditions of your agreement.
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This is a financial rebate that some Landlord’s offer to contribute towards the cost of building your store. To find out whether this incentive is available for the site you are enquiring about, please contact our team for further information.
The application process
LET'S START THE PROCESS
When you complete the below contact form, we will send you a Franchise Information Pack and a member of our sales team will then be in touch to answer any questions you may have regarding a Gloria Jean’s franchise.